Legal

Terms of Use

Last updated: 27 August 2026  ·  Version 1.5  ·  Versión en español

The short version: Artiprax generates clinical reports using artificial intelligence. These reports are drafts that must always be reviewed by a qualified veterinary professional before clinical use. You are responsible for the final content of any report you use. We do not replace professional veterinary judgement.

1. About these terms

These Terms of Use ("Terms") govern your access to and use of the Artiprax service, including the web application at app.artiprax.com and any related services (collectively, the "Service"). The Service is operated by Fernando Artiach Tarascon, a sole trader (individual entrepreneur) established in Spain, trading as Artiprax ("we", "us", "our").

In accordance with Article 10 of Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE), these are our identification details:

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Description of the Service

Artiprax is an AI-powered veterinary practice management platform. The Service allows you, depending on your plan and the features enabled for your clinic, to:

Some features are activated progressively per clinic or depend on your subscription plan. You may also use the reports standalone and copy them into other software if you prefer.

The Service processes voice recordings using third-party AI providers (transcription and text generation) and returns a structured report. Voice recordings are processed in transit and are not stored by Artiprax. For full details, see our Privacy Policy.

3. Access and eligibility

The Service is available through self-service registration. There is a free plan and paid subscription plans, described on our pricing page and at checkout. We may expand, restrict or progressively enable specific features (for example, during gradual rollouts) at any time.

To use the Service, you must:

You are responsible for maintaining the security of your account credentials. Do not share your password or allow others to access your account.

4. Acceptable use

You agree to use the Service only for its intended purpose: running your veterinary practice and generating its clinical documentation. You agree not to:

5. AI-generated content — limitation of clinical responsibility

This is the most important section of these Terms.

Artiprax uses artificial intelligence to generate clinical reports based on your voice dictations. While we strive for accuracy and clinical relevance, AI-generated content may contain errors, omissions, or inaccuracies. Specifically:

Reports generated by the Service are AI-assisted clinical drafts. In line with EU Regulation 2024/1689 (Artificial Intelligence Act), Article 50 transparency obligations: when you share an AI-assisted report with a third party (such as a referring veterinary clinic or a pet owner), you are responsible for ensuring that the recipient is aware of the AI-assisted nature of the document. Where the Service generates a shareable artefact (PDF, email body, external link), an acknowledgement to that effect is included by default.

6. Fees and payment

Artiprax offers a free plan and paid subscription plans. Prices are shown in euros (EUR) and exclude Spanish Value Added Tax (VAT), which is added at the applicable standard rate (21%) where it applies. The total amount, with taxes itemised, is shown before you confirm payment and appears on the receipt for each charge.

Payments are processed by Stripe, our payment service provider. Artiprax does not receive or store your full card details: you enter them directly into Stripe's secure environment. On your bank statement, the charge appears with the descriptor ARTIPRAX.COM.

If we change prices or the terms of the paid plans, we will notify you in advance. You will not be charged without your explicit consent.

7. Intellectual property

Our IP: The Service, including its design, code, AI prompts, branding and documentation, is the intellectual property of Artiprax. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

Your content: You retain ownership of all content you create using the Service, including your voice recordings (while in transit) and the clinical reports you generate and edit. We claim no ownership over your clinical data.

8. Data processing

When you use the Service, you enter clinical data relating to your patients and their owners (such as patient names, owner names, phone numbers and clinical observations). Under applicable data protection law (the EU General Data Protection Regulation and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights):

What we process and why

We process the personal data you enter into the Service (patient information, owner details, clinical notes and voice recordings) exclusively for the purpose of generating and storing your clinical reports. We also collect aggregated, non-identifying usage metrics (such as number of reports generated and feature usage) to maintain and improve the Service.

Access to your data

Access to clinical data stored in the Service is strictly limited to technical support and maintenance of the Service. We do not access, review or use the clinical content of your reports for any other purpose. We do not sell, rent, or share your data with third parties for their own purposes.

Sub-processors

To provide the Service, we use the following third-party sub-processors, each of which processes data on our behalf under appropriate contractual safeguards:

We will notify active users before adding any new sub-processor that handles clinical data.

Data retention and deletion

Voice recordings are processed in transit and deleted from our storage immediately after the clinical report is generated. Raw transcripts are retained encrypted for up to 7 days to enable report reformatting and clinical debugging, then automatically deleted. Clinical reports are retained for as long as your account is active. When you close your account, we will delete all your clinical data within 30 days, unless retention is required by applicable law.

Security and breach notification

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), row-level database security, and access controls. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of data subjects, we will notify you without undue delay and, in any case, within 72 hours of becoming aware of the breach.

9. Availability and modifications

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

We may modify, update, or discontinue features of the Service at any time. If we make changes that materially affect your use, we will notify you in advance where practicable.

10. Account suspension and termination

We may suspend or terminate your account if:

You may close your account at any time by contacting us at info@artiprax.com. Upon closure, we will delete your data in accordance with our Privacy Policy.

11. Limitation of liability

To the maximum extent permitted by Spanish law:

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud or wilful misconduct.

12. Indemnification

You agree to indemnify and hold harmless Fernando Artiach Tarascon (trading as Artiprax) and his service providers from any claims, losses, or damages arising from your use of the Service, your breach of these Terms, or your violation of any applicable law or regulation.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with Spanish law.

The Service is intended for veterinary professionals and clinics acting in the course of their business (a business-to-business relationship). Any disputes arising from these Terms or the Service shall be heard by the courts having jurisdiction under applicable law.

If you are a consumer, you retain the right to bring proceedings before the courts of your place of residence, and nothing in these Terms affects the rights granted to you by mandatory consumer protection rules or by applicable EU legislation.

14. Changes to these Terms

We may update these Terms as the Service evolves. When we make material changes, we will notify active users by email and update the "Last updated" date at the top of this page. Continued use of the Service after notification constitutes acceptance of the revised Terms.

15. Contact

For any questions about these Terms:
info@artiprax.com
Fernando Artiach Tarascon (Artiprax) — NIF 05436928G
Calle Enrique Granados, 12 · 28690 Brunete (Madrid), Spain